Frequently Asked Questions

Product

What are your Hair Fibres made from?

How many applications do I get from one bottle of Hair Foundation Fibres?

How long does one application last?

Can Hair Foundation Fibres be used with any hair type or hairstyle?

Will the Hair Fibres fall off or smear when wet?

Can I comb my hair after applying Hair Fibre Foundation?

Do I have to wash my hair with shampoo to remove the Hair Foundation Fibres?

Can I use hairspray with Hair Foundation Fibres?

Do I need to use the Ms Hair Fixing Spray?

My Applicator Pump stopped working. What should I do?

General

Can I use Hair Foundation Fibres with other styling tools and products?

What is the minimum hair length for the fibres to work?

Can Hair Foundation Fibres be self-applied, or does it require application by a professional?

How long does it take to apply the Hair Foundation Fibres?

Do Hair Foundation Fibres affect hair growth?

Are the Hair Foundation Fibres safe to use daily?

Can I apply Hair Foundation Fibres to wet hair?

Will the fibres stain my clothes or bedding?

Is the Hair Foundation Kit available wholesale?

Payments

What are the forms of payment you accept?

Do you accept gift cards?

Do you accept money orders?

Can you provide me a discount code for my order?

Shipping & Delivery

How long will it take to receive my order?

How long does it take to receive international orders?

How do I chase my order if it’s not arrived?

Returns & Guarantee

What if I’m not happy – can I return my items?

How does the 30-day money back guarantee policy work?

Can you provide me a discount code for my order?